Support Options

We will gladly help you with the initial installation in a live chat.

mSpy Support Options | mSpy
mSpy Support Options | mSpy
To assist you, we offer 3 levels of mSpy professional support :
  • 1st Level – Included in Basic and Premium tariff plans by default :
  • Self-service HELP section
  • E-mail/tickets support
  • Live assistance in chat
  • 2nd level  ($12.99)
  • Personalized customer assistance by phone (step-by-step guidance through all the process)
  • 3rd level ($43.99)
  • Advanced mAssistance Package (special assistance in rooting/jailbreaking and installation of mSpy through Team Viewer (for Android devices)
mSpy Support Options | mSpy
compatible with:
  • iOS – Jailbreak and Non-jailbreak
  • Android 4.0+
Available in:
  • Basic package

    Begin responsible parental control with the industry leader in monitoring solutions. Learn more

  • Premium package

    Get all your most valued features in the advanced monitoring option. Learn more

Why will you find this feature useful?

mSpy is almost the only company in parental control market to provide 24/7 customer support. If you face any troubles with setting up, compatibility, jailbreak/root, mSpy customer care is here to help you around the clock. Our staff helps identify and fix any technical issues for any of your devices.

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Buy mSpy

Choose the mSpy package you want on the BUY NOW page. Fill in the billing information and purchase it. Once your payment is confirmed, you will receive a welcome email with access to your mSpy Control Panel.

Install and Set Up

Once you’ve received the welcome email, log in to your Control Panel and follow the instructions. It’s easy, with picture instructions! If you need any technical assistance, contact our customer care service. Note: To use mSpy to its full potential, your device must be jailbroken or rooted.

Start Tracking

Log in to the mSpy Control Panel to start receiving data on the device’s information, multimedia content, Internet history and any other activities taking place on the monitored device.

what our customers say
“My child’s school is quite far from home and we need to be sure she’s ok on her way back from school. So we found out about this geofencing thing and gave it a shot. We were surprised it worked ‘cause once she decided to go to some store with her friend, we were informed that she has entered district we marked on the map as dangerous. Helped a lot, especially for such busy parents as us.”
“She wouldn’t tell me anything and would be angry with me for no reason. Constantly on her phone and wouldn’t let me even touch it. mSpy app was basically my last clue. When I got to her SnapChat I broke in tears, my girl was about to run away with this guy she had never met in real life. Cannot thank enough.”
“Why did I decide to use mSpy? Simple, I am not gonna sit and wait for something to happen. I read about Amanda Todd and other kids. Seriously, my son’s safety costs way more than $30.”
“I couldn’t believe my eyes what kids post on social media, such mean, hateful messages it broke my heart. My daughter is a kind and gentle girl, I am so glad I could catch these haters and stop the abuse.”
“I saw some calls annoyed my teen daughter. She got upset every time somebody called her. I know my kid so I needed to sort things out. So I got this mSpy app for identifying that mysterious guy. What I saw blew my mind: he literally bullied her, sent awful emojis, and said he’s gonna track her after school. We met up with parents and talked the whole thing out.”
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