try now

What is mSpy™?

mSpy™ is the leading parental monitoring software that allows you to view the activities of your child’s device though the mSpy™ account on your personal smartphone or computer. These activities include text messages, locations, call information, and many others.

How does mSpy™ work?

mSpy™ gathers the information (location, text messages, call info, etc.) from your child’s phone, and transfers it to your mSpy™ account. In order to check the information from the device you are monitoring, you just need to log into your mSpy™ account using any browser on your own smartphone or computer.

What is your refund policy?

In case you have any technical issues with the software that cannot be fixed by mSpy™ Customer Support Center, you may be eligible for a full refund in accordance with our Refund Policy stated here.

How do I know it’s not a scam?

mSpy™ is the leading parental monitoring software operating since 2010 and has millions of customers worldwide. You can read about mSpy™ in the unbiased reviews here and here.

Is mSpy™ secure?

Being on the market since 2010, we have developed a strong reputation as one of the most secure monitoring apps. We equally value the security and privacy of our customers and their loved ones. That is our number one priority. We use the latest encryption protocols to make sure your data is safe with us. Even our own team doesn’t have any access to the data monitored by the software; it is visible only to you.

Does mSpy™ work in my country?

mSpy™ works worldwide.

Is my own phone compatible with mSpy™?

Any device that has access to the Internet is good for monitoring. Once you install mSpy™ on your kid’s phone, you will be able to see the information from that phone using your own phone or computer as long as it’s connected to the Internet.

Is my kid’s phone compatible?

mSpy™ is compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhones. However, mSpy™ will not work on old versions of Androids and iPhones (bought before 2010-2011).

Does mSpy™ allow you to view deleted messages?

If you are monitoring an Android phone, you can only monitor incoming and outgoing text messages that have been deleted after mSpy™ had already been installed. However, using mSpy’s Keylogger, you can view outgoing deleted messages sent in any social media app (Snapchat, Instagram, WhatsApp, etc.). If you root the Android phone that you want to monitor with our mAssistance service, you will be able to see all deleted messages in any social media app.

If you are monitoring an iPhone, you can view those messages that have been backed up to iCloud. If your kid sends a message and deletes it after the backup has already been done, you will still be able to view the deleted messages.

What happens after the purchase?

As soon as the payment is confirmed, you will get an email with your login and password. You will need to follow the link provided to you in the email and log in to your account using your computer or smartphone. Once you log in, you will be guided through the installation process in order to set up monitoring.

How long does it take to get mSpy™ after purchasing?

You will receive the login credentials to your mSpy™ account immediately after the purchase.

Will mSpy™ show on my credit card bill?

Depending on where you are located, the bank statement may or may not include the word ‘mSpy’.

How many devices can I monitor with mSpy™?

One subscription plan covers one device only. You will need to purchase two subscriptions if you want to monitor two or more devices.

Do I need to have the phone I want to monitor to install mSpy™?

If you want to monitor an Android (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), you will need to install mSpy™ directly on the phone. However, the installation takes only up to 10 minutes, and you will receive an easy step-by-step guide after the purchase. Furthermore, you can contact our tech support via chat at any time, and they will help you out with any issues that might arise. After mSpy™ is installed, you will be able to monitor the phone’s activities (text messages, locations, call information, etc.).

If you want to monitor an iPhone, you will need that phone’s Apple ID and password in order to set up monitoring. You might need to have physical access to the device for a few minutes to enable the iCloud backup and get the verification code. The process should not take longer than 5 minutes.

How to install mSpy™ on iOS?

If you want to monitor an iPhone, you will need that phone’s Apple ID and password in order to set up monitoring. You might need to have physical access to the device for a few minutes to enable the iCloud backup and get the verification code. The process should not take longer than 5 minutes.

How to install mSpy™ on Android?

If you want to monitor an Android (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), you will need to install mSpy™ directly on the phone. However, the installation takes only up to 10 minutes, and you will receive an easy step-by-step guide after the purchase. Furthermore, you can contact our tech support via chat at any time, and they will help you out with any issues that might arise. After mSpy™ is installed, you will be able to monitor the phone’s activities (text messages, locations, call information, etc.).

Will my kid know it's installed?

After the installation, mSpy™ will operate in the background mode. Your child will not be able to see that mSpy™ is installed on their device.

Can my kid uninstall mSpy™?

In order to uninstall mSpy™, one needs to follow the specific instructions that only our customers get after the purchase. Even if there is an attempt to remove the application, you will get notified about it in your Control Panel.

Do I need to jailbreak/root the phone I want to monitor?

Jailbreaking or rooting the phone is not required for mSpy™ to work. An iPhone jailbreak or Android phone rooting is required to unlock social media monitoring features (Snapchat, Instagram, etc.). With Android phones, you can monitor outgoing messages in all social media apps without rooting.

Where can I see the information from the device I am monitoring?

To see the data gathered from the monitored device, log into your mSpy™ account from any browser. Once the app is synced with the target device, all information will become available to you in your Dashboard.

How often is the information updated?

If you are monitoring an Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.), mSpy™ sends the updates from the target device to your mSpy™ account every 5-30 mins (depending on the Update Interval you set up).

If you are monitoring an iPhone, mSpy™ sends the updates from the target device to your mSpy™ account every 24 hours.

What if I need technical support?

We offer a few levels of mSpy™ technical assistance:

  • Free Service: 24/7 email support, live chat assistance.
  • Paid Phone Support: 24/7 personalized customer assistance over the phone.
  • mAssistance: paid VIP rooting assistance, installation of mSpy™ with Team Viewer, help with configuration, and 24/7 technical assistance over the phone, in live chat, and via email.

The Paid Phone Support and mAssistance services are optional and non-refundable.

TRY NOW
Start monitoring now