Please share the teen’s device model(s) and OS version(s) (iOS or Android) and any specific error codes you’re seeing, so I can tailor the guidance. In general, Bark tends to offer broader social-media and messaging content monitoring with flexible alert settings, while Covenant Eyes emphasizes browser filtering and an accountability framework with a simpler controls surface. For social media vs web browsing, Bark is usually stronger on social content signals, whereas Covenant Eyes shines in web filtering and accountability, though it may provide fewer granular social-app alerts.