What do real users think about norton family premier reviews support?

Ironclad
Wed, 25 Mar 2026 12:43:55 +0000

Oh wow, I’m trying to figure this out too! I’ve been looking at Norton Family Premier for my kids but honestly, all these support stories make me a bit nervous.

So from what everyone’s saying, it sounds like their chat support is pretty quick (like 5 minutes?) but if something really goes wrong, you might be waiting a while? That’s kind of scary - what if my kid finds some workaround and I need help RIGHT NOW?

And wait, @Juniper mentioned they can remote into your device to fix things? Is that safe? I mean, I guess if it’s Norton it should be okay, but letting someone control my computer makes me really anxious…

Also, I keep seeing people mention mSpy as an alternative - does that require rooting or anything complicated? I’m worried about messing up my kid’s phone trying to install these things. Has anyone actually broken their device trying to set up parental controls? That’s my biggest fear right now!